Privacy Policy
Last updated: January 15, 2026
At Xylenvoraox Consultoria Financiera S.A. de C.V. (hereinafter, "Xylenvoraox"), located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtemoc, ZIP 06500, Mexico City, we are committed to protecting the privacy and personal data of our users in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations in force in the United Mexican States.
1. Personal data we collect
We collect the following personal data when you use our services or interact with our website: full name, email address, and any additional information you voluntarily provide through our contact forms. We do not collect sensitive financial data, bank account numbers, or credit information through this website. Any financial data required for the provision of our services will be requested only during in-person or virtual consulting sessions, under strict security protocols and with your explicit consent.
2. Purposes of processing
Your personal data will be used for the following primary purposes: responding to your information and consultation requests; scheduling and managing financial advisory appointments; sending communications related to the requested services; and following up on government benefit access procedures that you have initiated with our assistance. As secondary purposes, with prior consent, we may send you information about new government support programs, financial education workshops, and relevant updates to our services.
3. Data sharing
Xylenvoraox does not sell, rent, or trade your personal data with third parties under any circumstances. Your data may only be shared with: competent government authorities when necessary for the management of social benefit procedures requested by you; service providers acting as data processors under confidentiality agreements; and judicial or administrative authorities when there is a legally binding order or resolution.
4. Data security
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. Our systems feature TLS 1.3 encryption protocols, role-based access controls, audit logs, and periodic encrypted backups. However, no data transmission over the Internet can be guaranteed as completely secure.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights), as well as to revoke your consent for the processing thereof. To exercise any of these rights, you may send your request to contacto@xylenvoraox.com, indicating your full name, a clear description of the data for which you wish to exercise any of the ARCO rights, and any document that facilitates the identification of your data. The response period will be 20 business days in accordance with the LFPDPPP.
6. Use of cookies and tracking technologies
Our website uses cookies and similar technologies to improve site functionality and analyze browsing patterns. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy available on this website.
7. Changes to this policy
Xylenvoraox reserves the right to update this Privacy Policy to reflect changes in our data processing practices or applicable legislation. Any material changes will be posted on this page with the corresponding update date. We recommend that you review this policy periodically.
8. Contact
If you have questions, comments, or concerns about this Privacy Policy or the processing of your personal data, you may contact us through: email: contacto@xylenvoraox.com; phone: +52 (55) 4170-8923; or by visiting our offices at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtemoc, ZIP 06500, Mexico City, Mexico. Business hours: Monday to Friday from 9:00 AM to 6:00 PM (Central Mexico Time).